End User Instructions

Connect an Apple Device to Office 365 Mailboxes
Rev: Tag 3.1 Summary:  These instructions explain how to set up a mobile device to send and receive your Office 365-hosted primary mailbox AND any share...
Thu, 17 Feb, 2022 at 9:26 AM
Resolve issue with Outlook Working Offline
If you stop receiving emails, and Outlook says "working offline" it is likely you have activated the WORK OFFLINE button. To resolve, do the f...
Sun, 5 May, 2019 at 2:28 PM
Accessing Public Folders (O365)
Pre-requisites:  Public folders must first be set up on your Office 365 portal, and permissions assigned to the necessary licenced users.  For assistance in...
Fri, 19 Feb, 2021 at 12:04 PM
How to create an alias in Office 365 | ADMINISTRATOR ONLY
These instructions are for Office 365 Administrators who have Global Admin rights to the Office 365 Portal.  Users with no admin rights will not be able to ...
Thu, 4 Feb, 2021 at 12:30 PM
Prevent files from being Blocked by Office 365
Symptoms:  You are trying to open a file that was either emailed to you (or recently composed by yourself on a computer running Office 365 desktop versions)...
Sat, 13 Feb, 2021 at 7:44 AM
Microsoft Service Level Agreement & Continuity Policy
Office 365 subscribers are protected by Microsoft's Service Level Agreements.  Please refer to the following documentation. DOWNLOADS: Ser...
Sun, 31 Jan, 2021 at 6:01 AM
Display more content in your Inbox (O365)
At the bottom of your Office 365 Primary or shared mailbox, you may see the message "currently displaying all messages newer than 12 months".  ...
Fri, 19 Feb, 2021 at 12:06 PM
Set up a Shared Mailbox (Office 365) | ADMINISTRATOR ONLY
Tag Rev 2.0  These instructions are for Office 365 Administrators who have Global Admin rights to the Office 365 Portal.  Users with no admin rights wil...
Fri, 19 Feb, 2021 at 12:03 PM
Access Outlook on the Web (Office 365)
Tag Rev 2.0  This article explains how to access Outlook on the Web (OWA) for Office 365. What you will need: 1/ A licensed mailbox in Office 36...
Fri, 19 Feb, 2021 at 12:04 PM
Open a Shared Mailbox in OWA (Office 365)
Tag Rev 2.0  This article explains how to open a shared mailbox using OWA. What you will need: 1/ A licensed mailbox in Office 365 2/ Your Offi...
Mon, 5 Jul, 2021 at 12:03 PM