These instructions are for Office 365 Administrators who have Global Admin rights to the Office 365 Portal.  Users with no admin rights will not be able to execute these instructions.


SUMMARY:  Adding aliases to your primary mailbox 

APPLIES TO:  Users who's emails are hosted in Office 365

DESCRIPTION:  An alias is an email address that you assign to your existing primary mailbox.  Alias email addresses are useful if you want to assign multiple emails addresses to your single mailbox.  For example, John Smith has a primary email address of "john@johnsdomain.co.uk", but he might also want to add john.smith@johnsdomain.co.uk.  Adding an alias to his primary account will ensure that John receives emails sent to both john@ AND john.smith@.  

An alias is used for receiving only.  When John sends emails, they continue to be addressed FROM his primary address john@johnsdomain.co.uk


INSTRUCTIONS

  • Login to the Office 365 Portal as Global Administrator 

  • PORTAL ADDRESS:  https:\\portal.office365.com

  • Click ADMIN

  • Click USERS 

  • Click ACTIVE USERS

  • Locate the target mailbox & double click to open

  • Click EDIT (adjacent to username) 

  • Enter your desired alias

  • Click ADD

  • click SAVE

  • Click CLOSE

  • Click X to exit the window.