Rev: Tag 3.1
Summary: These instructions explain how to set up a mobile device to send and receive your Office 365-hosted emails. If you already receive emails to this address on your mobile device, please delete that account before starting.
What you will need:
1/ A primary mailbox in Office 365
2/ The username & Password to your Office 365 Account
For iPhone Instructions, click here
Android Instructions
> Option One: Using the Outlook App (Recommended)
Please ensure your Android device is up to date before following these instructions.
To connect to a Primary Mailbox using the Outlook App
(Note. from 23-5-22, Outlook for Android will require Android 8.0 or above)
On the device, download MICROSOFT OUTLOOK from the Google Play Store
Now Open OUTLOOK on the device
Click ADD ACCOUNT
Email: {enter your Office 365 email address} > Click CONTINUE
Password: {enter your Office 365 password} > Click SIGN IN
At the prompt "would you like to add another account", click MAYBE LATER
Scroll through the Tips (or click SKIP)
To connect to a Shared Mailbox using Outlook App:
On the device, connect your Primary Mailbox first (instructions above)
Open Outlook on your device
Tap the following icon:
Tap the following icon:
click ADD SHARED MAILBOX
enter the address of the shared mailbox (ie. "sales@yourdomain.co.uk")
Click CONTINUE
Your Shared Mailbox has now been added.
To switch between mailboxes, tap this icon again:
Tap the desired mailbox to move between each one
Android Instructions
> Option Two: Using the EMAIL App for Android
Open the EMAIL APP
Tap OFFICE 365
At Sign, enter your Office 365 email address
click NEXT
If prompted select WORK OR SCHOOL
Click NEXT
Enter your Office 365 password
Click SIGN IN
At prompt for "Permissions Requested", click ACCEPT
Click DONE, then DONE
At the prompt "allow email to remotely control security features, click ACTIVATE
Tap INBOX
Click the COG (top right)
Tap your email address
Turn on the desired SYNC settings.